Drupal Maintenance

Make your Drupal site a sustainable and high-performing platform

Not satisfied with your current provider? Excessive costs, long delays, lack of organization, compromised security? Our agency specializes in corrective, preventive, and ongoing maintenance of Drupal sites.  

Our Drupal maintenance offer

You benefit from a dedicated project manager, Opquast-certified in web quality, who becomes your primary contact. They centralize and prioritize your requests with you and ensure follow-up through our Redmine ticketing tool for transparent and traceable management of your AMS. Project committees (COPROJ) and steering committees (COPIL) are also regularly organized to review priorities, monitor ongoing actions, and anticipate the next developments for your Drupal site.

Corrective maintenance

Bug fixes, functional anomalies, display problems, regressions, and incidents that may affect the proper functioning of your site.

Preventive maintenance

Drupal core and module updates, technical monitoring, anticipating obsolescence and gradually reducing technical debt.

Evolutionary maintenance

Development of new features, improvement of user experience, performance optimization, and adapting the site to the evolution of your needs.

We take over your Application Maintenance (TMA), ensuring a smooth and secure transition

Free audit

Accurate assessment of the current state of applications, including code, modules, configurations, documentation, performance, eco-design, accessibility, etc.

Report and Recommendations

During a workshop, we present to you the corrections and necessary updates identified during the audit. We estimate them, allowing you to initiate interventions.

Operational maintenance of the site

Validation of the recovery plan and operational support of corrective and preventive maintenance. Correction of all anomalies and bugs you encounter, either in front-office or back-office, when using the website.

Transparency and clarity for a fast processing of your requests

We are creating a Redmine ticket to track communications and documents related to your request.

Joint definition of the scope and constraints enabling an estimate and scheduling.

You accept the estimate, the work can begin. Track our interventions in real time on Redmine.

Receive a monthly maintenance tracking statement with the time spent per request. Only actual working time will be billed.

Why trust our agency with your Drupal project?

bluedrop.fr is a web agency specialized in Drupal, with dedicated expertise in complex projects and their long-term maintenance. We notably support major accounts, local authorities and public institutions, universities and schools, associations and organizations with multisite platforms or Drupal site factories.

Our team provides corrective, preventive and evolutionary maintenance, security, updates, performance optimization and custom developments. We can also take over the application management of a Drupal site developed by another agency, after a technical audit to identify risks and priorities.

With over 28 years of experience in Drupal projects and acertified team (Aquia, vetted role drupal.org, Opquast), we are experts in the technical challenges faced daily on high-stakes Drupal platforms: technical debt, security, updates, performance, accessibility, multisite and specific developments.

535

maintenance tickets created per month

180

Drupal sites managed, administered, and maintained

55%

of our time devoted to AMS

Concrete references in Drupal TMA

Our expertise is built on Drupal projects carried out for organizations with a wide range of technical and business challenges.

  • Toulon Metropolis & City of Toulon : Maintenance and development of a public Drupal website ecosystem, with major challenges in RGAA accessibility, security, and performance.
  • Elior Group : Maintenance and development of a Drupal site factory with more than a hundred sites (corporate site, international brand sites, country sites, etc.), involving issues of maintenance, upgrades, and consistency across the different sites.
  • Babilou Family : Support for an international multisite Drupal ecosystem for a large childcare group with significant customer acquisition and recruitment challenges.

These projects demonstrate our ability to provide third-party maintenance for complex, multisite, and high-stakes Drupal platforms, both for large corporations and public sector organizations.

You wish to secure and transfer the maintenance of your Drupal site?

They entrusted us with the maintenance and support of their Drupal site!

The opinion of the Marseille University Hospitals, who entrusted us with the TMA of their website

"Bluedrop’s support fully meets our expectations for our Drupal site factory. The teams are extremely available and provide genuine guidance, both on ongoing maintenance and on key structural decisions in the medium and long term. This collaboration enables us today to have a robust, scalable ecosystem that is aligned with the needs of our subsidiaries and international users, while ensuring a high level of quality and security.It is essential for us to be able to rely on a partner who can support us over the long term, both on technical challenges and on the performance and sustainability of the platform."

Thomas Soltys Head of Digital Communication Elior Group

"We entrusted the bluedrop.fr agency team with the ongoing development and corrective maintenance of a very complex maritime freight management extranet, without being able to provide a knowledge transfer from the previous maintenance company. The team took on this challenge and improves the effectiveness of this maintenance a little more every day. Satisfied with our collaboration, we have worked and continue to work on new projects."

Christian Saurat Chief Information Officer of La Méridionale
Our client, Christian Saurat, Chief Information Officer (CIO)

To ensure the continuous improvement of your Drupal project, request your free, no-obligation audit now!

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Your most frequently asked questions

Drupal AMS (Application Maintenance Services) consists of ensuring the maintenance, security, and ongoing development of a Drupal site over time. It can include bug fixes, updates, security patches, functional enhancements, performance improvements, and technical support.

The corrective maintenance consists of fixing bugs and issues. Preventive maintenance aims to anticipate problems through updates, security monitoring, and technical surveillance. Evolutionary maintenance allows the site to evolve with new features or new business needs.

Yes. Changing Drupal agencies does not require rebuilding your site. A new TMA (Third-Party Application Maintenance) takeover generally begins with a technical audit allowing to understand the existing architecture, toidentify potential risks and of set priorities for maintenance and development.

Yes. bluedrop.fr regularly carries out takeovers of Drupal TMA on sites developed by other agenciesWe specifically analyze the code, modules, custom developments, environments, and deployment procedures to gradually secure the recovery.

We provide monitoring of Drupal security advisories and can handle applying security patches to the Drupal core and affected modules. Our preventive maintenance also helps to limit risks related to outdated versions and unmaintained dependencies.

The price of Drupal TMA depends in particular on the complexity of the site, its architecture, its level of technical debt, the number of changes, and the expected level of support. After an audit or a discussion of your needs, we can define a suitable arrangement: fixed fee, package of days, or ticket-based system.

The response times depend on the criticality of the request, its impact on the site, and the level of service agreed with the client. Blocking or major incidents are handled as a priority in less than 2 hours, while minor issues may take up to 24 hours. As for change requests, they are scheduled based on their complexity, workload, and project priorities.

Yes. bluedrop.fr supports multisite architectures and Drupal site factories, with specific challenges related to maintaining the common core, module management, deployment, security, and evolving the different sites. Our experience with projects like Elior Group enables us to work on complex Drupal ecosystems.