Mobility-as-a-Service (MaaS)

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Mobility-as-a-Service (MaaS) — or service-based mobility — is a type of service that, through a common digital channel, allows users to plan, book, and pay for multiple types of mobility services. The concept describes a shift from personal modes of transport to mobility provided as a service. This is made possible by combining public and private transport services through a unified gateway that creates and manages the journey. The key concept behind MaaS is to offer travelers mobility solutions that match their travel needs. 

This concept allows for the following to be offered on a regional scale:

  • centralized, real-time intermodal and multimodal information on all possible modes of travel;
  • pricing adapted to the requested trip;
  • online ticket sales.