To work with peace of mind, whether you need an up-to-date Drupal instance or to develop/evolve your application... you need a responsive support team. It’s reassuring to know you can count on an expert for this kind of task—especially since your digital projects require a wide range of skills that are often interconnected. That’s why you need to choose this expert carefully.
First of all, there are many reasons to choose an agency over a freelancer. These are also the "must-haves" in terms of skills for a good Drupal agency. Let’s take a look at them to show you why this choice makes sense.
1. Market experience.
Every agency was a beginner once. However, if a Drupal agency has only been on the market for a week, it’s reasonable to assume it's risky to entrust them with the main tasks of your project.
bluedrop.fr is celebrating its 21st anniversary, so we have solid experience handling the challenges of Drupal support projects and complex cases.
2. Positive client feedback.
It’s important to know what kind of experience clients and users have had with this Drupal agency, especially to learn about their positive feedback. bluedrop.fr’s clients have their say:
I want to express our complete and total satisfaction with your service and your teams. This fully reassures us in our decision to choose you. Moreover, you have a remarkable team in terms of efficiency and attentiveness.
Caroline Notari, Digital Marketing Manager, Public Affairs Directorate, Opéra National de Bordeaux.
3. A wide range of support services.
Support and maintenance in a digital project involve many types of interventions. It's convenient and efficient when a single company can offer most of the services necessary for your project’s lifecycle. Your ideal Drupal agency should therefore be a partner with a range of diverse and complementary profiles.
bluedrop.fr offers a broad selection of maintenance/support services. Among them, you’ll find:
And many more. But that’s not all—our Drupal agency also offers UX designers and interface designers to support you in the early stages of your project... with the goal of delivering a user-centered product. In addition, bluedrop.fr has a team of around fifteen developers, each with their own strengths, creativity, and technical preferences.
4. Warranty for work done—and more.
The agency is responsible for its work. A digital project can pose old or new bugs, code-related problems that interfere with support, and even prevent users from effectively leveraging the application’s features.
With this in mind, bluedrop.fr, ever concerned with its clients and their users, offers extra services guaranteeing a finished project’s proper functioning.
The preventive Drupal security plan includes 3 hours of TMA per month for security updates. Project maintenance only begins after confirmation—via a free audit or code review—of the site’s maintainability. The principle is simple: explain what we are going to do, but give notice if it turns out to be impossible.
5. Transparent task tracking.
Your technical contact should enable you to exercise your own oversight of completed tasks. The workflow must be transparent and open.
With bluedrop.fr, all project stakeholders are involved throughout the process. Influenced by some agile methodology techniques, the technical and creative teams work in constant iterations. Everyone stays included throughout the project’s construction.
6. Open communication.
What is stated clearly should be easily understood. One of bluedrop.fr’s priorities is to make technical points understandable and explanations readable, without hiding behind verbose, often dubious, meta-language. From UX workshops to design, from development to maintenance, our team is here to embody your project. Online messaging, project management platform, phone calls, on-site workshops... Every possible means is used to promote understanding for everyone and enable each viewpoint to be heard.
7. Profile on Drupal.org & community involvement.
We should all be part of our community—the community around our tool. This is one of the founding principles of the contribution economy. Working with open-source software is a commitment. Free doesn't mean gratis. Even so, you can gauge your contact’s attitude and expertise by checking their engagement.
bluedrop.fr is listed on Drupal.org, and its developers contribute to various Drupal projects. Both they and our technicians participate actively in the Drupal community, for example, by maintaining certain modules and quickly patching contributed modules that require it.
8. Drupal specialized agency—but not only...
Some agencies specialize exclusively in one technology. New architectures require micro-services or integration with other technologies. Software solutions often have strong points that may suit your needs—but also drawbacks. Using the right tool for the right job should always be part of your honest adviser’s recommendations. When Drupal is not enough to fully address your requirements, it’s practical to incorporate complementary tools.
In addition to Drupal, we can offer development with Symfony, ReactJs, Phalcon Php, VueJS, etc.
Your Drupal agency is here.
When all these traits are present, you’ve found a partner Drupal agency. Contact our Drupal agency and let’s see how we can improve your Drupal platform’s operations.
... And to think I hate lists...
Cheers.